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  2. Clinics and hospitals
OfficialWhatsApp Business API, set up for you

WhatsApp Business API for clinics and hospitals.

Appointment confirmations, a reminder the day before, and follow-up visits, sent for you. Fewer no-shows, more Google reviews.

Get startedSee how it works
40% OFFFirst year ₹5,999, then ₹9,999 · ends in …

For clinics, salons, shops, restaurants,
agencies and every business in between.

Billed directly by Meta, at Meta’s own rates5.0 on Google · 250+ reviews of CloudFigma

₹9,999 a year, all in · ₹0 added to any message · a Bengaluru team on WhatsApp

SCSunrise Clinic Sponsored
Book in one messageWe reply on WhatsApp, any day
Chat on WhatsApp

Sunrise Clinic · Tap to chat on WhatsApp

SCSunrise Clinic Business account
₹0added per message
3languages built in
Confirmed on WhatsApp

Pulse for clinics and hospitals

Pulse puts your clinic or hospital on the WhatsApp Business API. Patients get an appointment confirmation, a reminder the day before and a message when their follow-up visit is due, all from your verified number. It costs ₹9,999 a year including GST, set up by CloudFigma, and Meta bills each message to your own card at its rate.

What clinics and hospitals send on WhatsApp

  1. As soon as the slot is booked

    Appointment confirmation

    Your front desk sends it from Pulse in a few taps. It asks the patient to come 10 minutes early and bring old prescriptions.

  2. Same time, one day earlier

    Reminder the day before

    A 10:30 am appointment is reminded at 10:30 am the day before. Tick one box when you send the confirmation, or connect your Google Calendar and Pulse does it for every patient.

  3. A few days before the date the doctor set

    Follow-up visit due

    The patient replies with a time that suits them, and your team books it from the shared inbox.

  4. The day after the visit

    Google review request

    Switched on once in Follow-ups. Each patient is asked once, with a one-tap link to your Google review page.

  5. Within seconds, day or night

    Answers when the clinic is closed

    Patients who ask about timings, fees or appointments get your answer at once. After hours, the away message gives your timings and tells them to go to the nearest hospital in an emergency.

Ready-made templates in the clinic pack

These 3 templates come written in English, Kannada and Hindi. CloudFigma sends them to Meta for approval during setup. The examples below are filled in for Sunrise Clinic, an example business.

Appointment confirmed

Utility

appointment_confirmed

Sent when an appointment is booked.

Hi Priya, your appointment at Sunrise Clinic is confirmed for Saturday 12 October at 10:30 AM.

ಕನ್ನಡ
ನಮಸ್ಕಾರ ಪ್ರಿಯಾ, ಸನ್‌ರೈಸ್ ಕ್ಲಿನಿಕ್ ನಲ್ಲಿ ನಿಮ್ಮ ಅಪಾಯಿಂಟ್ಮೆಂಟ್ ಶನಿವಾರ 12 ಅಕ್ಟೋಬರ್ ಬೆಳಿಗ್ಗೆ 10:30 ಕ್ಕೆ ಖಚಿತವಾಗಿದೆ.
हिंदी
नमस्ते प्रिया, सनराइज़ क्लिनिक में आपका अपॉइंटमेंट शनिवार 12 अक्टूबर सुबह 10:30 के लिए पक्का है।

Appointment reminder

Utility

appointment_reminder

The day before, so fewer patients miss their slot.

Hi Priya, this is a reminder of your appointment at Sunrise Clinic tomorrow at 10:30 AM.

ಕನ್ನಡ
ನಮಸ್ಕಾರ ಪ್ರಿಯಾ, ಸನ್‌ರೈಸ್ ಕ್ಲಿನಿಕ್ ನಲ್ಲಿ ನಿಮ್ಮ ಅಪಾಯಿಂಟ್ಮೆಂಟ್ ನಾಳೆ ಬೆಳಿಗ್ಗೆ 10:30 ಕ್ಕೆ ಇದೆ ಎಂದು ನೆನಪಿಸುತ್ತಿದ್ದೇವೆ.
हिंदी
नमस्ते प्रिया, याद दिला दें कि सनराइज़ क्लिनिक में आपका अपॉइंटमेंट कल सुबह 10:30 बजे है।

Follow-up due

Utility

follow_up_due

Brings patients back for the visit the doctor asked for.

Hi Priya, your follow-up visit at Sunrise Clinic is due on 20 October.

ಕನ್ನಡ
ನಮಸ್ಕಾರ ಪ್ರಿಯಾ, ಸನ್‌ರೈಸ್ ಕ್ಲಿನಿಕ್ ನಲ್ಲಿ ನಿಮ್ಮ ಫಾಲೋ-ಅಪ್ ಭೇಟಿ 20 ಅಕ್ಟೋಬರ್ ರಂದು ಇದೆ.
हिंदी
नमस्ते प्रिया, सनराइज़ क्लिनिक में आपकी फ़ॉलो-अप विज़िट 20 अक्टूबर को होनी है।

The pack also answers these by itself, in the language the customer writes in: timings, address and directions, consultation fees, book an appointment. A greeting welcomes new chats, and an away message replies when you are closed.

What it costs in a month

An example, not a quote: a clinic seeing about 25 patients a day, six days a week. Every message is counted at Meta’s India rate before GST, as if none were free.

Example month for a clinic seeing about 25 patients a day, six days a week. Meta’s India rates before GST, effective 1 July 2026.
MessageCategoryMessagesMeta’s rateCost
Appointment confirmationsUtility600₹0.115₹69.00
Day-before remindersUtility600₹0.115₹69.00
Follow-up visit remindersUtility120₹0.115₹13.80
Google review requestsMarketing300₹0.8631₹258.93
Meta’s charges for the monthBefore GST1,620₹410.73
Meta’s charges for a yearBefore GST19,440₹4,929
Pulse for a yearGST includedNothing added₹9,999

In this example, Meta’s charges come to about ₹4,929 a year before GST, paid on your own card. Pulse is ₹9,999 a year with GST included, and adds nothing per message. Some messages cost less than shown: a utility message sent within 24 hours of the customer writing to you is free, and Meta does not bill a message it could not deliver. How Meta prices messages · Pulse pricing

Ready on day one

Already written for you, in your customers’ language

The clinics and doctors pack answers the questions you get all day and sends the messages you send most. Switch the language and see.

9:41
SCSunrise ClinicBusiness account

Hi! What are your timings?

10:41

Auto-reply, instant

Our timings: Mon to Sat, 9am to 8pm We look forward to seeing you at Sunrise Clinic.

10:41

Appointment confirmed

Hi Priya, your appointment at Sunrise Clinic is confirmed for Saturday 12 October at 10:30 AM. Please arrive 10 minutes early and bring any previous prescriptions. Reply here if you need to change it.

10:44

Reminder, the day before

Hi Priya, this is a reminder of your appointment at Sunrise Clinic tomorrow at 10:30 AM. Reply YES to confirm, or reply here to reschedule.

16:00

Google review, 2 days later

Hi Priya, thank you for choosing Sunrise Clinic. If you have a minute, would you tell others how it went? A short Google review helps a local business like ours more than you know.

Reply STOP to opt out

11:00

How it works

From sign-up to your first sale in about a week

1Day 1 to 5

We get you live on WhatsApp

Meta verification, your number, your business name and your first templates. You fill one short form; our Bengaluru team does the rest.

Getting Glow Salon live

Done for you
  • Business verified by Meta
  • WhatsApp number connected
  • Display name approved
  • Your templates approved
You are live on WhatsApp+91 80 4123 4567 · Glow Salon & Spa

2Day 5

Switch on replies and follow-ups

Pick your industry and the answers, confirmations, reminders and review requests are already written, in English, ಕನ್ನಡ and हिंदी.

  • Customer asks “price?”Any time, day or night
  • Answered in 2 secondsIn their language
  • Booking confirmedSent the moment they book
  • Reminder, a day beforeFewer no-shows
  • Google review requestTwo days after the visit
  • “Time for your next visit?”Six weeks later

3Every day after

Customers hear from you at the right moment

Offers to the people who asked for them, reminders before every visit, and a review request after it. You see what was read and who replied.

Diwali offer

Sent to 1,240

1,212

Delivered

1,064

Read

187

Replied

New on Google

4.7 +18 reviews

Getting Glow Salon live

Done for you
  • Business verified by Meta
  • WhatsApp number connected
  • Display name approved
  • Your templates approved
You are live on WhatsApp+91 80 4123 4567 · Glow Salon & Spa
  • Customer asks “price?”Any time, day or night
  • Answered in 2 secondsIn their language
  • Booking confirmedSent the moment they book
  • Reminder, a day beforeFewer no-shows
  • Google review requestTwo days after the visit
  • “Time for your next visit?”Six weeks later

Diwali offer

Sent to 1,240

1,212

Delivered

1,064

Read

187

Replied

New on Google

4.7 +18 reviews

Everything in one place

One number. Every conversation. Nothing missed.

One inbox for your whole team

Every chat in one place. Assign it, reply together, never lose a customer.

  • ARAnanya RaonowPerfect, thank you!
  • MIMeera Iyer2mCan I come tomorrow at 4?1
  • RMRohan Mehta9mIs the order shipped?2
Can I come tomorrow at 4?Yes! 4 pm is yours, Meera 😊RAssigned to Rekha

Replies in their language

Ready answers in English, ಕನ್ನಡ and हिंदी.

Englishಕನ್ನಡहिंदी

Our timings: Tue to Sun, 10am to 8pm We look forward to seeing you at Glow Salon.

Offers that get read

Send to everyone who opted in, and see who read it.

Weekend offer

0 delivered

Fewer no-shows

A reminder the day before every booking.

Tomorrow

  • 10:30 · Priya Reminded
  • 16:00 · Anjali Reminded
  • 18:30 · Rohan Reminded

More Google reviews

Asked automatically after every visit.

4.2on Google

“Lovely staff and they reminded me the day before!”

Example

A WhatsApp button on your website

Visitors tap once and are chatting with you.

Spice Garden

South Indian kitchen · BTM Layout

Hi! I would like to book a table for 4 tonight.
Chat with us

Connect your own software

Send order updates and OTPs from your app with one API call.

POST /api/v1/messages
{
  "to": "+919845012211",
  "template": "order_shipped",
  "variables": ["Kavya", "#4821"]
}
Billed directly by Meta, at Meta’s own rates

You pay Meta’s price. We charge one fee. That is it.

Other providers add their markup to every message. Pulse adds nothing: Meta bills your card at its own rate, and you pay us once a year, with everything included.

PulseEverything includedAiSensyBasic planInteraktGrowth planWATIGrowth plan
Platform fee for a year₹9,999 GST included₹16,200 GST not stated₹26,399 + taxes₹26,388 billed yearly
Added to every message₹0+26%+11% to +30%+20% to +30%
Replies to customersFree, no limit1,000 free a month, then charged1,000 free a month, then charged1,000 free a month, then charged
Who bills your messagesMeta, directly, on your cardThem, from prepaid creditThem, from prepaid creditThem, from prepaid credit
Team members includedYour whole team5 agents, then ₹750 each a monthNo limit on agents3 users
Also included with Pulse
  • Meta approval and setup done for you
  • Ready-made replies in English, ಕನ್ನಡ and हिंदी
  • Reminders, review requests and come-backs
  • Website chat button and developer API
See AiSensy’s plansSee Interakt’s plansSee WATI’s plans
Where these numbers come from

Meta’s India rates before GST, effective 1 July 2026: ₹0.8631 a marketing message and ₹0.115 a utility message; replies inside 24 hours are free (Meta’s pricing). Each provider’s plan and message rates are from its own pricing page, checked 5 October 2026: AiSensy Basic (₹16,200 a year, ₹1.09 marketing, ₹0.145 utility); Interakt Growth (₹26,399 a year, ₹0.958 marketing, ₹0.15 utility); WATI Growth (₹26,388 a year, ₹1.0357 marketing, ₹0.1495 utility). Their reply charges are from the same rate cards. Prices change; check each provider before deciding.

Why Pulse

Simple to start. Fair to pay for. Here when you need us.

Your Pulse expertCloudFigma, Bengaluru

Good news! Meta has verified your business. You will be live by Friday 🎉

We set it all up

No Meta forms, no developer. Our team gets you live and stays a WhatsApp message away.

Meta charges

₹0.115

=

You pay

₹0.115

per reminder or confirmation in India

Meta’s price. Nothing added.

Messages are billed by Meta to your own card at Meta’s rate. We add zero on top.

Hello! How can we help?ನಮಸ್ಕಾರ! ಹೇಗೆ ಸಹಾಯ ಮಾಡಲಿ?नमस्ते! हम कैसे मदद करें?

Your language, your team

Replies ready in English, Kannada and Hindi, and your whole team in one inbox at no extra cost.

LAUNCH OFFER · 40% OFF

₹5,999₹9,999

for your whole first year, everything included

Then ₹9,999 a year, GST included. Messages billed by Meta.

You save ₹4,000

Offer ends in

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Ends 24 Oct, 11:59 pm, India time

Your coupon code

Applied automatically when you sign up.

Claim 40% off now →

Everything included

₹9,999a year

GST included · ₹15,000 outside India

5.0 on Google · 250+ reviews of CloudFigma
  • Setup done for you
  • Your whole team, no per-agent fee
  • Campaigns and auto-replies
  • Reminders and follow-ups
  • Google review requests
  • Website chat button and API
Get startedCompare with others →

Questions from clinics and hospitals

Can patients book or cancel by replying?

Yes, by replying in the same chat. The reminder asks them to reply YES to confirm, or to reply to change the time. Their reply lands in your shared inbox, where the front desk moves the slot and sends a new confirmation. Pulse does not change your appointment book by itself.

What does a patient see if they message the clinic at night?

The clinic’s away message, straight away: your timings, a promise to reply when you open, and advice to go to the nearest hospital in an emergency. A patient who writes in Kannada or Hindi letters gets it in that language.

Can doctors and the front desk work from one number?

Yes. Every chat comes into one shared inbox. You can assign a chat to a doctor or to reception, everyone sees the history, and Pulse charges nothing per person.

What does a month of reminders cost a clinic?

A reminder is a utility message, which Meta bills at ₹0.115 before GST in India. 600 reminders come to about ₹69 a month, paid to Meta on your own card. Pulse adds nothing per message.

Your booking is confirmed ✅See you tomorrow at 4 pm!Thanks for the lovely review ⭐Your order is on its way 🚚

Start talking to your customers where they already are.

We set everything up. You send your first message in about a week.

Get startedChat with us on WhatsApp

₹9,999 a year · setup included · no card to start

Pulse by CloudFigma

The WhatsApp Business API, set up for you. Built and supported in Bengaluru.

CloudFigma Private Limited5, Kothnur Main Rd, J. P. Nagar, Bengaluru 560078+91 63614 13305Sales: info@cloudfigma.comSupport: support@cloudfigma.com
5.0 on Google · 250+ reviews of CloudFigma

Product

  • How it works
  • Solutions
  • For agencies
  • Pricing
  • Questions
  • Get the app
  • Developer API
  • Sign in

Industries

  • Clinics and doctors
  • Salons and spas
  • Shops and stores
  • Restaurants and cafés
  • Gyms and studios
  • Coaching and tuition
  • Cleaning and home services
  • Pharmacies
  • Real estate
  • Schools and preschools

Company

  • About Pulse
  • Contact us
  • CloudFigma: hosting and websites
  • Privacy policy
  • Terms of service
  • Refunds and cancellation

Guides

  • WhatsApp Business API pricing in India, October 2026
  • What is the WhatsApp Business API?
  • WhatsApp Business app vs WhatsApp Business API
  • How to get the WhatsApp Business API in India
  • WhatsApp template categories: marketing, utility and authentication
  • WhatsApp marketing message limits: why some messages are not delivered
  • Click-to-WhatsApp ads: the free 72-hour window explained
  • WhatsApp for Shopify and WooCommerce stores in India
  • Arabic WhatsApp templates for UAE businesses

Compare

  • Best providers in India
  • Pulse vs AiSensy
  • Pulse vs Interakt
  • Pulse vs WATI
  • Pulse vs Gallabox
  • Pulse vs DoubleTick
  • Pulse vs Gupshup

WhatsApp Business API in

  • All cities
  • Bengaluru
  • Mumbai
  • Delhi NCR
  • Hyderabad
  • Chennai
  • Pune
  • UAE

© 2026 CloudFigma Private Limited, Bengaluru.

Pulse runs on the WhatsApp Business Platform. Not affiliated with or endorsed by Meta. WhatsApp is a trademark of Meta Platforms, Inc.

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